Storykit

Blocked video by Facebook, due to music copyright

Blocked video by Vimeo, due to music copyright

Blocked video by Social Media, due to video/image copyright

Blocked video by Social Media, due to music copyright

Empty screen when using Storykit

Fixing an mp3 file that won't upload

Fixing a troublesome video file

Convert images to correct file formats

Black screen or computer shutting down when using Storykit

Sometimes assets disappear when I move slides, why?

Frame rate and video settings on iPhone

Use the right browser

General issues in Storykit due to Chrome settings

Trouble logging in to Video Studio: Clear Access Token

If something isn't working as expected, these articles might be helpful to you.

Troubleshooting

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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